|Posted on December 12, 2016 at 3:50 PM||comments (1)|
From Toney's Floor Care may we say Merry Christmas & A Happy New Year! Please call us today! 704-661-4857
|Posted on November 14, 2016 at 9:20 AM||comments (0)|
As fall has arrived I have to say that it's about time!. Working through this long hot summer was quite the challenge. My customer base has grown significantly during this time period. I look forward to running my business from more of a admin role from here on out. I had rotator cuff surgery on October 12th and am recovering nicely. I plan on gettting the other arm fixed in December so I'll be down for a while. Fear not Toney's Floor Care will remain open and running during this time. My lead Technician Zach is doing a fine job and I am very gratetful to him. The company growth is going to ramp up from here on out. Enjoy this great November weather and God Bless America!
|Posted on March 6, 2016 at 2:25 PM||comments (0)|
Just waiting for the weather to warm up. The forecast shows that warm weather is just around the corner. Please call us today for all your floor care needs. 704-661-4857
|Posted on January 2, 2016 at 11:25 PM||comments (0)|
Happy New Year!! to you and your family. Looking forward to an exciting 2016!!:)
|Posted on August 19, 2015 at 7:35 PM||comments (0)|
I recently cleaned a house for a customer who was not satisfied with the company that cleaned their carpet prior to moving in. I asked them exactly what makes you think it's not cleaned properly? The customer stated that along most edges of the walls there was dust, dirt, and a black line. I told this customer that some companies come in and rush through the job without any attention to the edges of the walls. The black was filtration soiling, which has to be cleaned by vacuuming the edges and using a microfiber towel with a neutralizer. This will get out most of the black, but sometimes will only lighten it. Nevertheless, it has been standard practice since opening in 2014 for Toney's Floor Care to pay extra attention to the wall edges. Believe it or not your customers will notice that you care and will call you for repeat business. I know this because several times my customers have said "hey those people in the yellow truck never cleaned the edges like like that" . I always say yea , but we are not like them, we really care about doing a great job the first time. So yes,:) sometimes it does pay to sweat the small stuff.
|Posted on June 27, 2015 at 9:10 PM||comments (0)|
Wow what a big difference a couple of months make. I am very busy on a daily basis....and It's been so hot for so long now. By the sweat of my brow I dare to enter these homes of great customers, hoping their AC is working!! I hope this summer will be plentiful for all of us carpet cleaners out there. Going to do a sizzling summer sale very soon.:)
|Posted on April 21, 2015 at 9:35 PM||comments (0)|
Well spring has sprung and the carpet cleaning business is getting busy. I recently got so busy that I ran out of carpet detergent and defoamer. I went to the local janitorial supply to buy enough to get me by. I used the detergent, but it's not up to the standards of Cleancraft Products. It smelled ok because it had an odor counteractant, but I didn't think it made carpets look as good. You know what they say....when something works, stay with it. Now I'm off to clean some carpet!!~
|Posted on March 8, 2015 at 11:05 PM||comments (0)|
As spring approaches our team has a theme: Customer satisfaction is a top priority. Recently a customer saw that when we clean we also must hand clean some edges due to filtraion soiling ( the black you see along the dges of some walls). I told the customer "we go that extra mile to make your carpet look as good as possible" and he said I v'e never had service this good. Now that is the kind of top quality service we will continue to supply!! Come on warm weather!!
|Posted on February 18, 2015 at 1:35 PM||comments (0)|
Good afternoon readers!
I hope you are staying warm and if you've missed work the last couple of days I hope you got to spend some quality time with your loved ones.
Being a college business student, I feel like I'm open minded to a variety of ideas that are presented to me every day. I enjoy reading business articles, and I take from those many valuable ideas that I can implement not only in my professional life but in my personal life as well! Lately, I have been inspired from what I've learned in my classes and for me, that is the drive for this post. Today's post revolves around how our business can make YOU the customers happy!
Toney's Floor Care, LLC promises to:
(Blog title & topic courtesy of howbusinessworks.com)
|Posted on February 8, 2015 at 9:05 PM||comments (0)|
Well it's been a long cold winter here in NC. The business is slower in Jan-Feb and I can plainly see the lull. Sometimes I compare it to feast or famine. Still for all the headaches of being in business for the first year, I have to say it's be well worth it. The pleasure I get in making people happy , while making money is truly satisfying. I'm looking forward to spring just the same. God Bless and good night.:)