Toney's Floor Care, LLC

"We Clean Green" To Preserve God's Creations"

Steve Toney 
704-661-4857    
Toney's Floor Care Provides Affordable Carpet 
Cleaning Serving Mint Hill, Matthews Charlotte
and the surrounding areas


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Happy Fall!

Posted on October 16, 2017 at 11:05 AM Comments comments (0)

Well another long hot summer has come to an end. The change in the weather also means a change in business. As i enter my busy season I am contemplating adding air duct cleaning to my list of services. Time will tell if I  am willing to make a leap of faith. Enjoy the cooler weather!!

Merry Christmas & A Happy New Year!

Posted on December 12, 2016 at 3:50 PM Comments comments (1)

From Toney's Floor Care may we say Merry Christmas & A Happy New Year! Please call us today! 704-661-4857

The End of a Hot Summer & The Beginning of Real Company Growth

Posted on November 14, 2016 at 9:20 AM Comments comments (0)

      As fall has arrived I have to say that it's about time!. Working through this long hot summer was quite the challenge. My customer base has grown significantly during this time period. I look forward to running my business from more of a admin role from here on out. I had rotator cuff surgery on October 12th and am recovering nicely. I plan on gettting the other arm fixed in December so I'll be down for a while. Fear not Toney's Floor Care will remain open and running during this time. My lead Technician Zach is doing a fine job and I am very gratetful to him. The company growth is going to ramp up from here on out. Enjoy this great November weather and God Bless America!

Spring is Coming!

Posted on March 6, 2016 at 2:25 PM Comments comments (0)

Hello,

Just waiting for the weather to warm up. The forecast shows that warm weather is just around the corner. Please call us today for all your floor care needs. 704-661-4857

HAPPY NEW YEAR!!

Posted on January 2, 2016 at 11:25 PM Comments comments (0)

Happy New Year!!  to you and your family. Looking forward to an exciting 2016!!:)

When it pays to sweat the small stuff!!

Posted on August 19, 2015 at 7:35 PM Comments comments (0)

  I recently cleaned a house for a customer who was not satisfied with the company that cleaned their carpet prior to moving in. I asked them exactly what makes you think it's not cleaned properly? The customer stated that along most edges of the walls there was dust, dirt,  and a black line. I told this customer that some companies come in and rush through the job without any attention to the edges of the walls. The black was filtration soiling, which has to be cleaned by vacuuming the edges and using a microfiber towel with a neutralizer. This will get out most of the black, but sometimes will only lighten it. Nevertheless, it has been standard practice since opening in 2014 for Toney's Floor Care to pay extra attention to the wall edges. Believe it or not your customers will notice that you care and will call you for repeat business. I know this because several times my customers have said "hey those people in the yellow truck never cleaned the edges like like that" . I always say yea , but we are not like them, we really care about doing a great job the first time. So yes,:) sometimes it does pay to sweat the small stuff.

Sizzling Summer 2015

Posted on June 27, 2015 at 9:10 PM Comments comments (0)

     Wow what a big difference a couple of months make. I am very busy on a daily basis....and It's been so hot for so long now. By the sweat of my brow I dare to  enter these homes of great customers, hoping their AC is working!! I hope this summer will be plentiful for all of us carpet cleaners out there. Going to do a sizzling summer sale very soon.:)

Cleancraft Products are the Best!!

Posted on April 21, 2015 at 9:35 PM Comments comments (0)

           Well spring has sprung and the carpet cleaning business is getting busy. I recently got so busy that I ran out of carpet detergent and defoamer. I went to the local janitorial supply to buy enough to get me by. I used the detergent,  but it's not up to the standards of Cleancraft Products. It smelled ok because it had an odor counteractant, but I didn't think it made carpets look as good. You know what they say....when something works, stay with it. Now I'm off to clean some carpet!!~

Customer Satisfaction

Posted on March 8, 2015 at 11:05 PM Comments comments (0)

Hello friends,

As spring approaches our team has a theme: Customer satisfaction is a top priority. Recently a customer saw that when we clean we also must hand clean some edges due to filtraion soiling ( the black you see along the dges of some walls). I told the customer "we go that extra mile to make your carpet look as good as possible" and he said I v'e never had service this good. Now that is the kind of top quality service we will continue to supply!! Come on warm weather!!

"How We Intend To Keep You Happy"

Posted on February 18, 2015 at 1:35 PM Comments comments (0)

Good afternoon readers!

I hope you are staying warm and if you've missed work the last couple of days I hope you got to spend some quality time with your loved ones.

Being a college business student, I feel like I'm open minded to a variety of ideas that are presented to me every day. I enjoy reading business articles, and I take from those many valuable ideas that I can implement not only in my professional life but in my personal life as well! Lately, I have been inspired from what I've learned in my classes and for me, that is the drive for this post. Today's post revolves around how our business can make YOU the customers happy!

Toney's Floor Care, LLC promises to:

  • Provide quality customer service in every job we encounter
  • Be kind and courteous to not only the customer themselves, but to their home as well
  • Offer the best price and best deal to our consumers
  • Use our morals, values, and virtues to make accurate decisions
  • Use God as our strength in whatever job we do
We hope that after reading this, it will give you some insight as to what our focus is in keeping our customers satisfied. With business, I've learned that yes making a profit is important, we cannot forget who is getting us there and who we want to keep coming back! :)

Lacy Olivia Toney
Toney's Floor Care, LLC
Media Specialist

 

(Blog title & topic courtesy of howbusinessworks.com)


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